NI also provides third party card processing services to many of Jordan’s banks.
We also offer a range of value-added services, such as Dynamic Currency Conversion (DCC), which allows customers to be billed in their own currency.
To that end, NI Jordan is continuously working on strengthening its value proposition and extending its offerings to a complete range of Contact Management Solutions and Business Support Services. In addition, the company is planning to grow within the region through a multi-country delivery model, where NI Jordan will start additional delivery centers in various countries within the Middle East. This setup will allow accommodating a wider range of customers’ needs, and a more effective communication with these customers.
For the longer term, NI Jordan aims to expand to international markets in the future through a mature setup, portfolio of services, and service delivery centers.